Last updated: September 26, 2026
This Privacy Policy explains what personal data Rendevum.com (the "Service") collects, why, and how it is used, shared, protected and deleted. The Service lets professionals (the "Hosts") publish a booking page, manage their calendar and receive bookings from their clients (the "Guests").
Rendevum.com is operated by Kaizen Talent Labs Ltd, a company registered in the United Kingdom ("we", "us").
Rendevum.com is responsible for the data of Host accounts. For the data Guests enter when booking, the Host decides what to collect and why, and we process it on the Host's behalf to run their booking page. Questions about a booking are best sent to the Host; you can always contact us too.
We do not sell personal data. With your consent only, we use advertising cookies to measure which of our own ads bring visitors who sign up (section 10).
Hosts can sign in with Google and connect Google Calendar. Guests never connect a Google account. When a Host authorizes it, we access the following Google user data through Google's OAuth APIs, only for the purposes below:
What we do not do with Google user data: we do not sell it, use it for advertising, or use it to train or improve artificial intelligence or machine learning models. We do not transfer it to anyone except as needed to provide the features above (for example, the time of a booking is shown to the Guest who booked it), to comply with the law, or with your explicit consent. Our staff do not read it, except with your explicit consent (for example, to help with a support request), when needed for security or to comply with the law.
Storage and security: Google access and refresh tokens are encrypted at rest, only ever sent over encrypted connections (HTTPS), and used only by our servers, never exposed in a browser.
Retention and deletion: we keep Google tokens only while your Google connection is active. When you disconnect Google from your settings or delete your account, we delete the tokens, ask Google to revoke them, and delete the copies of your Google Calendar events we had imported to show your agenda. Appointments booked through the Service stay in your account as your own records; the copies of them we had added to your Google Calendar stay in your Google Calendar, where you control them. You can also revoke our access at any time from your Google Account permissions page.
Rendevum.com's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Only with the service providers we need to run the Service, and only the data each one needs:
We keep Host account data while the account is active. Booking data is kept in the Host's account as their appointment history until the Host deletes it or closes their account. One-time phone codes expire within minutes and are deleted automatically. Server logs are kept for a limited time for security.
We use encrypted connections (HTTPS), hashed passwords, encryption at rest for access tokens and other secrets, and access controls so each Host only sees their own company's data. No system is perfectly secure, but we work to protect your data and will inform you as required by law if a breach affects it.
Depending on where you live, you can ask to access, correct, export or delete your personal data, and object to or restrict some processing.
For any request, contact us at [email protected]. We answer within 30 days and may need to confirm your identity first.
If you are not satisfied with our answer, you can complain to the UK data protection regulator, the Information Commissioner's Office: ico.org.uk.
Host accounts are for people aged 16 or over. We do not knowingly collect data from children under 16 except when a parent or guardian books an appointment on their behalf.
We use essential cookies to keep you signed in, protect forms against forgery and remember your language; they cannot be turned off. With your consent, we also use Google Analytics cookies to understand which pages are useful, and marketing cookies from Google Ads and Meta to measure which of our ads bring sign-ups. You can change your choice at any time from the cookie settings.
-- reopen the cookie banner to change your choice at any time.
Your data may be processed in countries other than yours by the providers listed in section 5. Where the law requires it, we rely on appropriate safeguards for these transfers.
We may update this policy. We will change the date at the top and, for important changes, tell Hosts by email or in the Service.
Questions or requests about your data: [email protected] (Kaizen Talent Labs Ltd).